Email

Account creation: Your email address will look like "portalusername@my.msutexas.edu "

Account availability and requirements: Your student email address (and associated Google applications) will stop being available 13 months after you graduate from Midwestern State University or when you are disenrolled.

Login link: To sign in to your student email account, log in to the Portal and use the "Gmail" link in the Quick Launch menu on the left-hand side of your Portal homepage. 

Gmail help link: For instructions on managing notifications, filtering, forwarding your student email, and more please visit Gmail Help Topics. 

Account creation: Your email address will look like "username@msutexas.edu" and is created at the same time as your employee MSUNet account.  You will receive instructions from MSU IT when these are created.

Account availability and requirements: Your employee email address (and its associated MSUNet account) will stop being available immediately upon termination of employment with MSU.  All account holders must take the mandatory Security Awareness Training administered by MSU Information Security.  All faculty and staff email users are subject to the following constraints:

• Mailbox Size Limits 
  
  • Warning at 1.9 GB
  • No sending at 2.5 GB
  • No sending or receiving at 3 GB

• Attachment Size Limits 
  
  • Send is 20MB
  • Receive is 20MB

• Send / Receive Limits
  • Named accounts (firstname.lastname@msutexas.edu) have a sending limit of 250 emails per 1/2 hour.  Any emails sent over that limit are queued and delivered during the next 1/2 hour.  If the number of emails is still more than 250 to be delivered the process will repeat until all queued mail can be delivered.
  • To send larger volumes of email, a departmental account should be used (departmentname@msutexas.edu).  Contact IT at helpdesk@msutexas.edu in order to set up the proper configuration for a departmental account to bypass the named account limitations.
  • inbound and outbound emails with attachments cannot be larger than 20MB.
  • The following file types will be blocked as email attachments for inbound emails: .bat, .cmd, .com, .exe, .hta, .js, .pif, .reg, .scr, .sys, .vbs, .7z, .ade, .adp, .app, .appref-ms, .as, .asp, .bas, .cab, .cdxml, .cer, .chm, .cnt, .com, .cpl, .crt, .csh, .der, .dll, .fla, .fxp, .gadget, .grp, .hlp, .hpj, .inf, .ins, .isp, .its, .jar, .jnlp, .jse, .jsfl, .ksh, .lnk, .mad, .maf, .maq, .mar, .mas, .mat, .mau, .mav, .maw, .mcf, .mda, .mdb, .mde, .mdt, .mdw, .mdz, .msc, .msh, .msh1, .msh1xml, .msh2, .msh2xml, .mshxml, .msi, .msp, .mst, .ops, .osd, .pcd, .pl, .plg, .prf, .prg, .ps1, .ps1xml, .ps2, .ps2xml, .psc1, .psc2, .psd1, .psdm1, .pssc, .pst, .py, .pyc, .pyo, .pyw, .pyz, .pyzw, .scf, .sct, .shb, .shs, .swf, .tmp, .udl, .url, .vb, .vbe, .vbp, .vsmacros, .vsw, .ws, .wsb, .wsc, .wsf, .wsh, .xbap, .xnk

To sign in to your employee email account, log in to the Outlook Web App and use your MSUNet credentials, but do not type '@msutexas.edu' in the username field. Alternately, you may use the Microsoft Outlook program on an MSU computer (you must be logged in on your own MSUNet profile). This will not work on computers in any of the computer labs.

Outlook help: For instructions on organizing your inbox, archiving messages, setting up Out-of-Office Assistant, and many other features, please visit Outlook Help. 

MSU-specific instructions: MSU Texas email addresses may not be set up to forward to off-campus email addresses. The contents of your email signature should be based on your position at MSU Texas. Refer to your supervisor for guidance. If your department uses shared mailboxes and calendars, you will need to contact MSU Information Technology for setup assistance. If you spot a suspicious email, forward it to phishingreports@msutexas.edu and delete it from your inbox.

How do I spot a suspicious email?
There are many ways to spot a suspicious email, but you must look closely. Here are a few signs:

• You don't know the sender
• The sender is a company or service that should not have your work email address
• The message references a transaction you did not make
• There are unexpected documents attached
• You are asked for personal information or money
• The message has poor spelling and grammar
• The message includes a link and instructs you to use it
• The message contains an urgent call to action or a threat
• The message contains an offer or promises a prize

• • • Make sure you have a strong wireless internet connection.
    • You must have a PIN set on your device in order to retrieve your MSU email. Make sure that your PIN is set before beginning the process below.

    Note:  Depending on your version of Android, your screens may by slightly different than the ones described below.

    Samsung Galaxy Phones

    • Open the Samsung email app
    • Choose the gear icon in the top left corner, and then “Add account”
    • Enter your MSU email address and password. Instead of pressing the “Sign in” button, choose “Manual Setup”
    • Under “Select account type,” choose Microsoft Exchange ActiveSync
    • Add your username as admin\firstname.lastname
    • Under Exchange server address, type “webmail.msutexas.edu”
    • If a security certificate warning pops up, tap “Trust”
    • If the “Remote security administration” window pops up, tap “Activate.”
    • Your account is ready to use.

    Google Pixel Phones

    • Open the Settings app
    • Choose the “Users & Accounts” option, and on the next screen choose “Add account”
    • Under “Add an account” choose Exchange
    • Type your email address, tap “Manual Setup”
    • Under “Incoming server settings,” type in your username as admin\firstname.lastname
    • Under “Server” type msutexas.edu
    • Under “Security type” tap the arrow on the right-hand side, and choose SSL/TLS (accept all certificates)
    • If the “Remote security administration” window pops up, tap “Activate.”
    • Set up your preferred Account options, then press Next
    • Your account is ready to use
      iOS 11 or higher:
    • At the Home Screen, tap Settings > Accounts & Passwords > Add Account > Exchange.
    • On the next screen, enter the following information then tap "Next".
      • For Email: enter your email address (firstname.lastname@msutexas.edu).
      • For Description: enter a description for the account.
    • On the popup, select Configure Manually.
      • Enter your password and tap "Next"
    • On the next screen enter the following and tap "Next".
      • For Server: enter "webmail.msutexas.edu".
      • For Domain: enter "admin".
      • For Username: enter the username you use to login to your campus desktop computer (firstname.lastname)
    • On the next screen you will need to move the sliders to select which Exchange items you would like to synchronize with your phone. You can synchronize Mail, Contacts, Calendars, Reminders, and Notes from your Exchange account. Once you have made your selections, tap "Save".
    • After a few moments you will be required to create a passcode to unlock your iOS device.  Enter the same password two times and tap "Save".

     

Additional security-related tips (including email encryption) can be found on the Information Security page.

Account creation: Your email address will look like "username@emeritus.msutexas.edu" and is created when a faculty member has been granted emeritus status.

Emeritus email accounts are hosted within the Google Workspace environment and can be accessed via this Emeritus email accounts link.

The following applies to all emeritus.msutexas.edu accounts:

• Mailbox size limit is 15GB
• Mailbox size is calculated from data in Gmail, Google Drive, and Google Photos.

Gmail help: For instructions on managing notifications, filtering, forwarding your student email, and much more please visit Gmail Help Topics. 

You may submit a request for assistance from IT by sending an email to helpdesk@msutexas.edu. 

Please provide a very brief description of the problem in the subject line. Then provide your name, department, phone number, and a more detailed description of your request in the body of the email as shown below. This will automatically generate a work order and you will receive a confirmation email letting you know that your work order was received and is in the queue. 

Subject: Printer won't Print

Body