MSU Information Technology has created an interactive Help Request form for your convenience. You may fill out the form by clicking here: Help Request

Alternately, you may submit a request manually by sending an email to 

Please provide a very brief description of the problem in the subject line. Then provide your name, department, phone number, and a more detailed description of your request in the body of the email as shown below. This will automatically generate a work order and you will receive a confirmation email letting you know that your work order was received and is in the queue. 

Subject: Printer won't Print


This is an example of information needed in a help request email.
Name Jane Doe
Department Information Technology
Phone Number (940) 555-5555
Request My printer is plugged in and installed but refuses to print, and there's no paper jam. Can someone help?