Pay Grade
EEO Code
Medical Office Coordinator

Performs front office duties for the university health clinic which include direct contact with patients during admission/discharge process. Responsible for computer data entry of patient's clinical transactions. Performs billing and other financial duties. Answers and directs incoming calls. Assists clinical personnel as required.


Responsible for checking in/screening students, retrieving files, preparing patient arrival tickets and other related paperwork, coordinates with medical/counseling personnel to ensure efficient flow through the clinic/center. Answers incoming lines, refers calls, takes messages and gives information. Performs data entry for clinical transactions, completes special reports, including daily summary of clinical transactions. Financial duties include keeping accurate records of receipts, daily deposits, journal entries, completion of purchase requisitions, and student billing. Type forms and correspondence as directed. Assists in a variety of detailed matters and performs other duties as directed.

Physical Condition

Must have previous clerical experience involving filing, record keeping and dealing with the public. Prior medical or clinical experience or training is preferred.


Requires strong computer skills and computer experience for data entry (Microsoft Word, Excel, Outlook). Must be able to keep accurate records and process student medical information. Must have good communication skills including good spelling and grammar. Must be a quick learner, capable of performing multiple assignments simultaneously and be able to work without close supervision. Must possess proof reading skills and demonstrate excellent customer service, including telephone etiquette.


Graduation from high school. Bachelor's degree preferred.

Additional Requirements

Requires the ability to work well with diverse populations and maintain positive working relationships with students, faculty, staff, and the community. Must maintain strict confidentiality. May be required to acquire CPR/AED certification. Must demonstrate a competent professional attitude while handling stressful situations. Some decision making required. Must be organized but flexible. Ability to establish and maintain effective working relationships with a diverse and multicultural student and employee population and public. *Regular reliable attendance is required. *This position is designated as security sensitive (Mod) and requires a criminal background check.

Last Updated 12-03-2018