Pay Grade
EEO Code
Assistant Director, Student Business Services

Assists the Director in providing leadership to ensure excellent service to the University community in the receipt, disbursement, and recording of funds for the University and student accounts. Assists in the supervision of the cashiering operations of the University. Assumes duties of the Director of Student Business Services during Director's absence. Reports to the Director.


Performs complex clerical and advanced bookkeeping work in accounting and fiscal recordkeeping. Maintains student billings and receivables, enters, processes, tracks, and analyzes student account payables, and processes student accounts receivable adjustment documents. Maintains student accounts and assists students with tuition and fee inquiries/estimates. Processes student billings and maintains external billing accounts. Reconciles and processes student refunds. Assists in the daily collection, review, and reconciliation of electronic payment reports. Assists the Director in maintaining rate tables. Assists with the collection of student account payments prior to a mandatory void date.

Physical Condition

Two or more years of experience in general office work with emphasis on bookkeeping and accounting operation.


Working knowledge of accepted bookkeeping theories, practices, fundamental accounting policies and procedures. Must be skilled in the use of personal computers including Microsoft applications, calculator by touch, and other general office equipment. Ability to perform detail work with speed and accuracy. Process paperwork in a neat, systematic, and legible manner. Ability to understand and carry out complicated oral and written instructions.


Bachelor's degree in accounting or business preferred.

Additional Requirements

Requires the ability to work well with diverse populations and maintain positive working relationships with students, faculty, staff, and the community. Excellent interpersonal skills exhibiting courteous and caring customer service. Must have strong written and oral communication skills and be a positive representative for MSU to a diverse population. Must understand effective office procedures, be able to plan and manage tasks, understand and follow complex detailed instructions, and make independent decisions. Strict confidentiality must be maintained. Proficient in the use of all office equipment. Must be able to work independently. *Regular reliable attendance is required. *This position is designated as security sensitive (Mod) and requires a criminal background check.

Last Updated 04-30-2018