Minimum Supported Software and Hardware List

Please note:

• Hardware manufactured by unknown vendors will be supported on a case-by-case basis.
• IT and Extended Education will not open the case on any laptop to install peripherals or memory due to warranty restrictions; however, you may be referred to a local vendor to have these services performed at your expense.
• IT and Extended Education will not support any prereleases of software (i.e., no alpha or beta releases).
• The list of supported software may increase during the course of a single academic year, but no applications will be phased out mid-year.
• IT and Extended Education still support software offered by IT that does not appear on this list. Check our list of licensed software.
• Suggested purchase options for personal hardware can be found here.

Hardware Minimum Support List

The specifications below detail the minimum hardware requirements to receive support from IT and Extended Education with regard to accessing online educational environments: 

PC Desktops and laptops – Minimum Specification

• Intel Core (i5, i7, i9) processors; 14th generation or newer
• 16 GB of RAM, 16 GB or more
• 512 GB SSD Storage
• Dual band Wi-Fi (802.11ac/Wi-Fi 5 or newer) supporting both 2.4 GHz and 5 GHz. Wi-Fi 6 (802.11ax) or newer is recommended. Devices that only support 2.4 GHz are not recommended and may experience limited connectivity as some buildings provide service exclusively on 5 GHz and 6 GHz bands. 

Mac desktops and laptops

• Mac hardware that can run MacOS 13, 14, 15, and 26 are supported
• Use Apple's About this Mac feature to find your hardware information

Software

Mobile Devices

The specifications below detail mobile device operating system requirements to receive support. Support includes the configuration of Microsoft Exchange, G Suite, and UCB wireless on devices.

• Android 13.x and later
• Apple iOS 18.x and later