Job Posting Details

Responsible for managing housing room assignments, meal plan (board) assignments, and student billing for room and board charges within the university. The position requires strong attention to detail, organizational and analytical skills, interpersonal skills, computer-based technical skills, and the ability to manage multiple simultaneous timelines and projects. Serves as the primary administrator of the housing management software for the university. 

Coordinate university housing assignments in accordance with departmental timelines and procedures. Maintain accurate and up-to-date records of housing lease agreements and room assignments, utilizing specialized housing computer software and student information systems for efficient tracking and reporting. Serve as the primary point of contact for housing assignment and billing-related inquiries, providing clear and timely communication to students regarding assignment processes, policies, and procedures. Collaborate closely with various campus departments, including information technology, business office, dining services, card services, postal services, and athletics to ensure seamless coordination of housing and dining room assignment information, meal plan information, billing, and other related functions. Ensure compliance with housing policies and regulations, staying informed of relevant laws and guidelines to uphold legal and ethical standards within the department. 

One or more years of experience in professional office operations with related administrative, financial, and communications responsibility. Experience in housing operations management, property management, or a related field is highly desirable. 

High proficiency in database management software and Microsoft Office applications required. Strong organizational skills with the ability to manage multiple tasks and priorities effectively, oral and written communication skills, and analytical finance skills required. 

High school diploma or equivalent. Bachelor’s degree in a relevant field such as business administration, accounting, information technology, computer science, etc. preferred. 

Requires excellent interpersonal and customer service skills. Must be well organized, demonstrate initiative, be able to work independently with little supervision to solve complex problems. Must be able to establish and maintain effective working relations with university staff, faculty, students, and outside contacts and be a positive representative for Midwestern State University.

Requires the ability to maintain positive working relationships with students, faculty, staff, and the community. Must adhere to University’s core values: People-Centered, Community, Integrity, Visionary, and Connections, per the MSU Texas Values Journey. Personal cell phone usage may be required to complete position duties, including multi-function authentication requirements. Regular reliable attendance is required.

This position is designated as security sensitive (Mod) and requires a criminal background check. Position is designated as a Responsible Employee as outlined by Title IX. May serve as Campus Security Authority as outlined by the Clery Act.