Code
5380
PCLS
N3014
Pay Grade
128
Exempt
Yes
ORP
No
EEO Code
3
Title
Associate Director, Student Business Services
Description

Assists the Director in providing leadership to ensure excellent service to the University community in the receipt, disbursement, and recording of funds for the University and student accounts. Assists in the supervision of the cashiering operations of the University. Responsibilities involve the keeping of accurate records of tuition, fees, and other cash receipts as well as the disbursement of scholarship and loan funds to students. Supervises accounting assistants who cover teller duties, third party billings and receivables, the application and maintenance of waivers and exemptions, and the preparation of 1098-T tax documents. Also responsible for hiring and supervising student assistants. Assumes duties of the Director of Student Business Services during Director's absence.  Reports to the Director of Student Business Services.

Examples

Performs complex clerical and advanced bookkeeping work in accounting and fiscal recordkeeping. Maintains student billings and receivables, enters, processes, tracks, and analyzes student account payables, and processes student accounts receivable adjustment documents. Maintains student accounts and assists students with tuition and fee inquiries/estimates. Reviews daily student accounts receivable reports and promptly corrects any discrepancies. Analyzes daily cashiering reports and verifies teller balance sheets. Ability to prepare the daily bank deposit. 

Collaborates with numerous cross-functional campus departments including the Registrar, Financial Aid, Admissions, Housing and Residence Life, and the Global Education Office to ensure timely and accurate student account transactions. This includes developing and reviewing exception reports, approving student refunds from financial aid disbursements, ensuring correct residency and cohort assignments, examining housing and meal plan transactions, and coordinating with other departments to resolve discrepancies.

Processes student billings and maintains external billing accounts.  Reconciles and processes student refunds.  Assists in the daily collection, review, and reconciliation of electronic payment reports.  Coordinates with the Director in maintaining tuition and fee assessment rules and rate tables in the Banner ERP system and oversees staff in testing student account billings each semester.  Assists with the collection of student account payments prior to a mandatory void date and other payment deadlines.

Physical Condition

Typical work environment is an office, working at a desk for long periods of time. Regular computer keyboard, mouse and monitor use. Repetitive arm, hand, finger motions.  Long or irregular hours related to the registration cycles, student payment deadlines, fiscal year-end close, and other special projects.

Experience

Five or more years of experience in general office work with emphasis on bookkeeping and accounting operations.

Knowledge

Working knowledge of accepted bookkeeping theories, practices, fundamental accounting policies and procedures. Must be skilled in the use of personal computers including Microsoft applications, calculator by touch, and other general office equipment.  Ability to perform detailed work with speed and accuracy.  Processes work in an organized, systematic, and legible manner. Ability to understand and carry out and provide complicated oral and written instructions.

Education

Bachelor's degree in accounting or business preferred.

Additional Requirements

Ability to multi-task and communicate effectively and professionally.  Attention to detail and professionalism in speech, appearance, and actions.  Excellent oral and written communication skills.  Ability to establish and maintain effective working relationships with supervisors, other employees, faculty, students, and the public.  

Ability to work independently and complete work in a timely and proficient manner Must be a student-oriented individual with strong organizational, interpersonal and leadership skills; and be able to keep detailed and accurate records. Strict confidentiality must be maintained. Must be able to work independently and provide leadership and mentorship of Business Office staff.

Standard Requirements

Requires the ability to maintain positive working relationships with students, faculty, staff, and the community. Must adhere to University’s core values: People-Centered, Community, Integrity, Visionary, and Connections, per the MSU Texas Values Journey. Personal cell phone usage may be required to complete position duties, including multi-function authentication requirements. Regular reliable attendance is required.

This position is designated as security sensitive (Mod) and requires a criminal background check. Position is designated as a Responsible Employee as outlined by Title IX. May serve as Campus Security Authority as outlined by the Clery Act.

Last Updated 12-19-2024