Code
2308
PCLS
C5031
Pay Grade
122
Exempt
No
ORP
No
EEO Code
5
Title
Web Content Manager
Description

The Web Content Manager position will oversee the maintenance and enhancement of the university’s digital website content. This role is crucial in ensuring web content complies with or exceeds basic ADA accessibility standards to make the website usable for all, while being user-friendly, engaging, and supportive of the university’s mission.

Examples

Under the supervision of the Director of Marketing & Public Information and in coordination with Web Development in Information Technology, the Web Contest Manager: ensures web content complies with or exceeds basic ADA accessibility standards to make the website usable for all; oversees the web content lifecycle, from creation through approvals to publishing, ensuring all content meets quality standards and deadlines; completes accessibility reviews and provide recommendations and direction to ensure ADA accessibility compliance; coordinates with a team of colleagues in Information Technology, Disability Services, and Marketing and Public Information to ensure ADA accessibility compliance and web best practices by effectively communicating recommendations and providing direction as a member of cross-functional teams; regularly checks for and repairs broken links to maintain website integrity and usability; Identifies and removes outdated or orphaned content to keep the website current and relevant; upholds the university’s writing and branding style guide across all web content to ensure consistency and professionalism; maintains and executes a content review strategy and calendar to ensure content remains fresh and engaging; oversees the updates and scheduling of visual sliders on the homepage to highlight key information and events; applies Search Engine Optimization (SEO) best practices to enhance content visability and drive website traffic; provides training assistance and support to content editors and leads troubleshooting efforts within the content management system; provides oversight and completes self-managed projects in a timely manner, in alignment with the departmental and university goals; and performs other essential functions as assigned that support the overall objective of the position.

Physical Condition
Experience

Experience of 3-5 years of professional web development and web maintenance with management and coordination of web content and accessibility. Preferred experience with basic HTML and keyword research tools, web content management systems, knowledge in web analytics and web accessibility tools and standards and experience using graphic design tools for basic photo editing. Experience working an educational environment, preferably higher education.

Knowledge

Knowledge of content management systems and basic knowledge of HTML and CSS. Knowledge with SEO, accessibility, and web analytics. Knowledge of current web trends, techniques, and technologies. Skills in computer applications for web production (proficiency with Adobe Creative Suite is a plus). Skills in website tools such as Siteimprove and Looker Studio. Ability to learn new technologies quickly and independently. Strong written and verbal communication skills, exceptional attention to detail, and an aptitude for making quick, informed decisions. Strong sense of customer service. Strong organizational skills and able to independently manage multiple projects and deadlines simultaneously. Ability to work independently and in a team environment. Use of standard office equipment. 

Education

Bachelor’s degree in communication, web development or related field preferred. 

Additional Requirements

Should possess the sensitivity and skill to work with student and employee populations; the ability to deal with confidential and sensitive information; excellent judgment and personal maturity; and strong interpersonal skills. Understanding of how to work in a time-sensitive workspace.

Standard Requirements

Requires the ability to maintain positive working relationships with students, faculty, staff, and the community. Must adhere to University’s core values: People-Centered, Community, Integrity, Visionary, and Connections, per the MSU Texas Values Journey. Personal cell phone usage may be required to complete position duties, including multi-function authentication requirements. Regular reliable attendance is required.

This position is designated as security sensitive (Mod) and requires a criminal background check. Position is designated as a Responsible Employee as outlined by Title IX. May serve as Campus Security Authority as outlined by the Clery Act.

Last Updated 10-30-2024