- Code
- 1017
- PCLS
- C4013
- Pay Grade
- 15
- Exempt
- No
- ORP
- No
- EEO Code
- 4
- Title
- Financial Aid Specialist I
- Description
This position is responsible for state, federal and local financial aid programs of the university under the direct supervision of the Financial Aid Director. Work includes considerable public contact in interpreting and explaining policies and regulations regarding financial aid, counseling students concerning financial aid eligibility, and repayment of loans. Activities may include supervision of other office employees and the processing of important clerical work. This position is an advanced position for staff members with a high level of experience in a variety of financial aid processes.
- Examples
Initiates computer processes to collect, correct and process FAFSA applications; oversees the processing of applications and verification procedures. Resolves any FAFSA discrepancies which may prohibit the successful completion of the process. Answers and initiates correspondence to advise applicants regarding their eligibility for financial aid and status of their FAFSA applications. Performs related duties as required.
- Physical Condition
- Experience
Two years of experience in general clerical work, preferably involving counseling experience.
- Knowledge
Knowledge of financial aid policies and procedures with ability to present formal presentations. Use of computer and 10-key by touch. Strong interpersonal skills with the ability to handle any situation in a sensitive, professional and confidential manner and maintain effective working relationships with students, parents and other employees.
- Education
Completion of two years of college preferred.
- Additional Requirements
Requires attention to detail and ability to troubleshoot and resolve discrepancies.
- Standard Requirements
-
Requires the ability to maintain positive working relationships with students, faculty, staff, and the community. Must adhere to University’s core values: People-Centered, Community, Integrity, Visionary, and Connections, per the MSU Texas Values Journey. Personal cell phone usage may be required to complete position duties, including multi-function authentication requirements. Regular reliable attendance is required.
This position is designated as security sensitive (Mod) and requires a criminal background check. Position is designated as a Responsible Employee as outlined by Title IX. May serve as Campus Security Authority as outlined by the Clery Act.
Last Updated 02-05-2025