- Code
- 1017
- PCLS
- C4013
- Pay Grade
- 15
- Exempt
- No
- ORP
- No
- EEO Code
- 4
- Title
- Financial Aid Specialist I
- Description
This position is responsible for state, federal and local financial aid programs of the university under the direct supervision of the Financial Aid Director. Primary responsibility is to serve as loan coordinator to administer the processing of student loans programs to include Direct Subsidized, Unsubsidized, PLUS and private/alternative loan programs and reviews reports to determine loan discrepancies or financial aid overawards. Reviews Satisfactory Academic Progress Appeals and Consortium Agreements in addition to public speaking and considerable public contact in interpreting and explaining financial aid processes and eligibility.
- Examples
Initiates computer processes to collect, submit and retrieve loan applications to/from the federal and/or state processors; oversees the processing of applications and subsequent disbursement of loan funds to the student accounts. Resolves any loan discrepancies which may prohibit the successful completion of the loan process. Determines and awards additional loan eligibility. Answers and initiates correspondence to advise applicants regarding their eligibility for financial aid and status of their loan application. Performs related duties as required.
- Physical Condition
- Experience
Two years of experience in general clerical work, preferably involving counseling experience.
- Knowledge
Knowledge of financial aid policies and procedures with ability to present formal presentations. Use of computer and 10-key by touch. Strong interpersonal skills with the ability to handle any situation in a sensitive, professional and confidential manner and maintain effective working relationships with students, parents and other employees.
- Education
Completion of two years of college preferred.
- Additional Requirements
Requires the ability to work well with diverse populations and maintain positive working relationships with students, faculty, staff, and the community. Requires attention to detail and ability to troubleshoot and resolve discrepancies.*Designated as a Responsible Employee as outlined by Title IX. *This position is designated as security sensitive (Mod) and requires a criminal background check.
- Standard Requirements
-
Requires the ability to maintain positive working relationships with students, faculty, staff, and the community. Must adhere to University’s core values: People-Centered, Community, Integrity, Visionary, and Connections, per the MSU Texas Values Journey. Personal cell phone usage may be required to complete position duties, including multi-function authentication requirements. Regular reliable attendance is required.
This position is designated as security sensitive (Mod) and requires a criminal background check. Position is designated as a Responsible Employee as outlined by Title IX. May serve as Campus Security Authority as outlined by the Clery Act.
Last Updated 09-21-2018