Students must own or have access to the following:
Hardware: Computer, laptop, or iPad with webcam, microphone, and/or speakers depending on the instructor's course requirements (i.e. Virtual Classroom, Skype, Zoom, Respondus Monitor, Lockdown Browser, etc.)
Chromebooks should not be used. They are incompatible with Lockdown Browser and you may have an Instructor that utilizes this tool for taking online exams.
Software: Students can sign up for access to Office 365 web edition for free. Students should contact the helpdesk at 940-397-4278 or helpdesk@msutexas.edu if there is any issue getting access.
Browser support
D2L is committed to performing key application testing when new browser versions are released. However, due to the frequency of some browser releases, D2L cannot guarantee that each browser version will perform as expected.
Supported browsers are the latest or most recent browser versions that are tested against new versions of D2L products. Customers can report problems and receive support for issues. For an optimal experience, D2L recommends using supported browsers with D2L products.
Maintenance browsers are older browser versions that are not tested extensively against new versions of D2L products. Customers can still report problems and receive support for critical issues; however, D2L does not guarantee all issues will be addressed. A maintenance browser becomes officially unsupported after one year.
Note the following:
- Ensure that your browser has JavaScript and Cookies enabled.
- We recommend you use Chrome or Firefox as your browser.
Do a System Check to ensure your system is configured properly.
Desktop Support
|
Browser |
Supported Browser Version(s) |
Maintenance Browser Version(s) |
|---|---|---|
|
Microsoft® Edge |
Latest |
n/a |
|
Microsoft® Internet Explorer® |
n/a |
11 |
|
Mozilla® Firefox® |
Latest, ESR |
n/a |
|
Google® Chrome™ |
Latest |
n/a |
|
Apple® Safari® |
Latest |
n/a |
Tablet and Mobile Support
|
Device |
Operating System |
Browser |
Supported Browser Version(s) |
|---|---|---|---|
|
Android™ |
Android 4.4+ |
Android |
Latest |
|
Apple |
iOS® 6, 7, 8, 9, and 10 |
Safari |
Latest |
|
Microsoft Surface™ |
Windows® 8 |
Internet Explorer |
11 |
|
BlackBerry® (mobile only) |
BlackBerry 7, 10 |
BlackBerry |
If you still have problems with your online courses, please submit a problem report, and we'll help.