Policies

Clients who wish to view their mental health records may do so by contacting their counselor to complete a Release of Information form.  Client records will be reviewed with a licensed staff member and made available by the 15^th day after the request is received.  Records may be received in person, mail, or email by request. 

A no show is defined by not attending a session, canceling/rescheduling the day of a scheduled appointment, or arriving 15 or more minutes late to a scheduled appointment without communicating with CC staff.  CC allow two no shows per semester, however, clients no showing more than twice lose eligibility for the remainder of the semester. 

The MSU CC provides short-term counseling services designed to help students attain their personal and academic goals.  All currently enrolled students seeking counseling services may receive an intake appointment, however, the most appropriate form of treatment is a collaborative effort between the counselor and client. Treatment options may include individual therapy, couples counseling, group counseling, a workshop, a referral to another department on campus, a referral to a mental health provider in the community, or termination.  When client needs exceed outside the MSU Counseling Centers clinical capacity, students are referred to the most appropriate level of care.