Current Situation
Reported Cases

For information on cases in Wichita County and Texas, please see the Texas Department of State Health Services for case counts by county.

Frequently Asked Questions

Information for Students

How will courses be delivered?

MSU Texas will resume in-person teaching and learning for the fall 2020 semester utilizing a blend of face-to-face, hybrid (combination of face-to-face instruction and online learning), and online modalities. Modifications to course delivery and classroom guidance will foster a safe environment for students and faculty.

Fall 2020 Course Listing with Modalities

What's the status of housing?

Face masks or appropriate face coverings will be required in campus buildings by all students, faculty, and staff, as outlined in the University's Facial Covering Requirement.

The on-campus living experience is a transformative part of the Mustang experience.  Physical safety and well-being remains a priority for on-campus residents. In accordance with guidance from the CDC, Residence Life & Housing has taken following steps:

  • To promote social distancing, students assigned to residence halls (Pierce, Killingsworth, Legacy or McCullough-Trigg) will be assigned a specific restroom to utilize within the community.
  • Residence hall common spaces will abide by state and local occupancy guidance; furniture in each of these spaces has been evaluated to accommodate social distancing recommendations.
  • Signage will be placed throughout residential areas to serve as reminders for social distancing and hand washing.
  • Guest policies are currently under review.
  • An evening and weekend cleaning crew has been established to provide additional support to disinfecting efforts in high-touch areas within residential facilities.
  • In the event of a student testing positive for COVID-19, 12 apartment units (48 beds) have been identified as a self-isolation area. Each apartment includes private bedrooms, bathroom access, a full kitchen, and laundry machines contained within the unit.
  • Housing & Dining Updates Regarding COVID-19

What precautions are being taken in dining areas?

  • All patrons and dining staff will be required to wear a face covering. Patrons are encouraged to wash hands when possible; hand sanitizer is available for those unable to do so before dining.
  • For the Fall semester, all dining transactions will be cashless. Patrons will need to have a meal plan (programmed on their University ID) or pay with a debit or credit card.
  • Patrons will only be served by campus dining staff. There is no self-service.
  • All condiments will be individually packaged.
  • In the Clark Student Center, an additional seating area has been identified in the north end of Comanche along with additional outdoor seating.
  • To alleviate congestion in the Food Court, Grill Nation will be closed for Fall Semester.
  • Seating has been reconfigured to promote social distancing.
  • Additional grab-and-go options will be made available at Einstein’s, the Legacy Market, and Mesquite Dining Hall.
  • Work stations, service areas, and seating areas will be disinfected and sanitized on a regular schedule.
  • Staff is trained in food safety regulations, and is following the COVID-19 recommendations and guidelines from the CDC and National Restaurant Association.

Do student employees continue working while courses are online?

Student employees should consult with their supervisors regarding work schedules.

Will refunds be issued for housing and dining?

The University will begin issuing refunds to impacted students with housing and dining plans beginning the week of April 20. The refunds will be prorated from March 23. This is a shift from the earlier announcement of applying credits to the upcoming fall term.

For those students with an account balance, the housing and dining refund will be applied toward that balance, and any remaining funds will be issued as a payment to the student.

For faster refunds, we encourage you to sign up for direct deposit through Touchnet located on the myMSUTexas portal.

Will campus activities be canceled or delayed?

Connections to student activities, organizations and leadership opportunities are important to the student experience at MSU Texas. Student events, as with other events on campus, will resume in a phased approach in accordance with the health and safety guidelines provided by the Center for Disease Control and Prevention (CDC). We are committed to upholding critical safety measures emphasizing social distancing and thorough hygiene efforts. 

Learn more about Campus Life for Fall 2020 at the MSU Texas Return to Campus website.

Will Mustangs Route and MESA still provide service?

The Mustangs Shuttle and MESA continue to operate as an important transportation option for residential and commuting students at MSU Texas. Hours are as follows:

Mustangs Shuttle

  • Monday-Thursday: 7 a.m.-10 p.m.
  • Friday: 7 a.m.-5 p.m.


  • Friday-Saturday: 5-10 p.m.
  • Sunday: 2-7 p.m.

To help prevent the potential spread of COVID-19, buses are currently operating at 50% occupancy. Face coverings are required at all times on the bus. Buses are disinfected multiple times daily by transportation staff.

What about drops or withdrawals?

In an effort to assist students and faculty in determining best options for the unusual circumstances experienced during the pandemic, the deadline for course drops or withdrawals has been adjusted on the 2020-21 academic calendar by University administration.

  1. The deadline to drop a course, or withdraw from the university for the regular (16 week) fall 2020 semester and part of term B (second 8 weeks) with a grade of “W” is December 4.
  2. The deadline to drop a course or withdraw if only enrolled in part of term A (first 8 weeks) of the fall 2020 semester with a grade of “W” is October 9.

Students are encouraged to work with their instructors and advisors to determine the best course of action when considering a course drop or academic withdrawal from the University.

Information for the MSU Texas Community

What preventative actions can the campus community take at this time?

Beginning July 6, 2020,  and continuing until further notice, MSU Texas is implementing a mandatory facial covering requirement for our campus community.

Face masks or appropriate face coverings will be required in campus buildings by all students, faculty, and staff.

Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer. Avoid touching eyes, nose, and mouth with unwashed hands. Avoid sharing food, beverages, and utensils. Avoid close contact with those who may be ill; stay at least six feet away. Stay home when you are sick or have flu symptoms. Cover cough/sneeze with a tissue or cough/sneeze into your elbow. Clean and disinfect frequently touched objects or surfaces. Get your annual flu shot.

What should I do if I feel ill?

  • If you are feeling ill and need to be seen, make an appointment with your healthcare provider. Students can make an appointment at Vinson Health Center by calling (940) 397-4231.
  • Please do not show up at a clinic, urgent care or other healthcare facility without calling first. Your provider may need to take special measures to protect other people in the clinic.
  • Telemedicine may also be available through your insurance, enabling you to consult a provider from home. Check with your health insurance provider. If you are a student enrolled in the MSU Academic Healthplans Student Health Insurance, HealthiestYou telemedicine is available for you.
  • Do not go to an emergency room. Emergency rooms need to be able to serve those with the most critical needs.
  • Practice social distancing. Stay indoors and avoid contact with others, just as you would with the flu. Those with contagious diseases should stay home from work or school until they are well. People with fever, cough and respiratory issues should seek medical attention.
  • Any students who experience symptoms of COVID-19 should immediately quarantine, notify their physician, and complete the COVID-19 Reporting Form for Students. Alternatively, students may call the Office of Student Affairs at 940-397-4500. A campus contact tracer will follow up with all reporting students.

What happens if there is a confirmed case on campus?

If a COVID-19 virus infection is confirmed on campus, then the Wichita Falls-Wichita County Health District protocols will be followed. The patient will be placed in isolation and a case manager will be assigned by the Health Department. Those who have had close contact with the patient will be quarantined for observation. MSU Texas will fully support all isolation and quarantine efforts.

How do I report behavior that is not in compliance with MSU Texas requirements?

All concerning behavior, including violations of MSU Texas COVID-19 safety requirements, should be reported using the MSU Texas Incident Reporting Form.
University Response

What is MSU Texas doing?

MSU Texas has activated its Incident Management Team made up of individuals in leadership positions from across campus. The IM Team meets regularly to discuss and review the rapidly evolving situation regarding the spread of Coronavirus (COVID-19). The team is coordinating preparedness and response activities as outlined in the University’s emergency operations plan. Members of team are closely monitoring the situation, utilizing information from local and state health officials as well as the Centers for Disease and Preparedness and the World Health Organization.

The University is also participating on a community-wide COVID-19 task force, coordinated by the Health Department, which consists of key physicians and staff who meet regularly to coordinate communications and ensure proper training and protocols are in place.

A return-to-campus task force has been established to prepare for our intended return to in-person operations this fall.

The University will continue to address questions and concerns through regular communication and additions to this page.

What is the campus doing for infection control?

The University is working diligently to ensure the safety of the campus community, including additional distribution and placement of hand sanitizer stations, enhanced cleaning procedures in common areas, and an awareness campaign of the importance of hand washing and staying home when ill.

What is being done in the residence halls to prevent any spread of COVID-19?

Residence Life is taking enhanced steps to reduce exposure within each of the MSU Texas residential facilities. These efforts include:

  • Increasing frequency of surface cleaning; specifically, handrails, elevator buttons and door handles are being disinfected regularly.
  • Providing additional hand sanitizer stations in public spaces, as long with supplemental education information.
  • Ensuring that Residence Life staff knows where to direct students with concerns about coronavirus.
Travel Guidance

University Travel Guidance

Domestic travel is allowed with the expectation that employees will continue daily self-monitoring; there is no quarantine requirement for domestic travel. University-sponsored domestic travel remains restricted to essential business.

All university-sponsored and/or sanctioned international travel is discouraged. University-sponsored and/or sanctioned international travel must receive appropriate Vice President and President approval, be considered essential business, and is subject to conditions in the area of travel. Travelers returning from countries outside of the U.S. will be required to notify the Global Education Office, who will advise on quarantine requirements. International students returning to the United States who require quarantine and reside in University Housing will be placed in University Housing quarantine for a 14-day period.