University Profile Database

Dr. Charles Ramser

Email Addresses
charles.ramser@msutexas.edu
My Websites
  • Management
    Professor Emeritus of Management

    Office Location
    Dillard College of Business Administration 261
    Phone
    Voice: (940) 397-4362
  •   Semester Course # Section Course Name Location Days / Times
    Details Spring 2018 4513 201 Employment Releations Dillard College of Business Administration 131
    Details Fall 2017 4613 101 Supervisory Management Dillard College of Business Administration DB 178
    Details Fall 2016 4613 101 Supervisory Management Dillard College of Business Administration 177
    Details Spring 2016 MGMT 4513 201 Employment Relations Dillard College of Business Administration 177

    MW 0930-1050am

    Details Fall 2015 MGMT 4613 101 Supervisory Management Dillard College of Business Administration DB177
    Details Spring 2015 MGMT 4513 201 Employment Relations Martin Hall 106

    MW 930 1050

    Details Fall 2014 MGMT 4613 101 Supervisory Management Dillard College of Business Administration 328

    MW 930 1050

    Details Spring 2014 MGMT 4513 201 Employment Relations Dillard College of Business Administration 329

    MW 930 1050

    Details Spring 2014 4513 201 Employment Relations Dillard College of Business Administration 329

    MW 9:30-10:50am

    Details Fall 2013 MGMT 4613 101 Supervisory Management Dillard College of Business Administration 129

    MW 1100 1220

    Details Spring 2013 MGMT 4513 201 Employment Relations Dillard College of Business Administration 129

    TR 930 1050

    Details Fall 2012 MGMT 4613 101 Supervisory Management Dillard College of Business Administration 129

    MW 1100 1220

    Details Spring 2012 4513 201 Employment Relations Dillard College of Business Administration 323

    MW 14:00-15:20

    Details Spring 2012 4413 201 Human Resource Perspectives Dillard College of Business Administration 345

    MW 9:30-10:50

    Details Spring 2012 4413 202 Human Resource Perspectives Dillard College of Business Administration 345

    TR 9:30-10:50

    Details Fall 2011 4613 101 Supervisory Management Dillard College of Business Administration 129 MW 0930am-1050am
    Details Fall 2011 4213 101 Human Resource Mgmt Dillard College of Business Administration 131 TR 0200pm-0320pm
    Details Fall 2011 4213 180 Human Resource Mgmt Dillard College of Business Administration 131 TR 0530pm-0650pm
    Details Spring 2011 4413 201 Human Resource Perspectives Dillard College of Business Administration 345

    TR 9:30-10:50am

    Details Spring 2011 4412 280 Human Resource Perspectives Dillard College of Business Administration 345

    TR 5:30-6:50pm

    Details Fall 2010 4613 101 Supervisory Management Dillard College of Business Administration 345

    TR 9:30-10:50pm

    Details Fall 2010 4213 101 Human Resource Management Dillard College of Business Administration 345

    MW 11:00-12:20

    Details Fall 2010 4213 180 Human Resource Management Dillard College of Business Administration 345

    TR 5:30-6:50pm

  • Institution Degree Graduation Date
    University of Texas at Arlington B.B.A., Business Administration and Economics 1963
    University of Texas at Austin M.B.A., Business Administration 1965
    University of North Texas Ph.D., Personnel-Industrial Relations 1969
  • Institution Position Start Date End Date
    University of North Texas Doctoral Teaching Fellow and Research Fellow 1965 1968
    Denton State School Assistant Personnel Manager 1968 1969
    Midwestern State University Coordinator of Management 1969 1998
    Midwestern State University Associate Professor of Management 1969 1990
    Midwestern State University Assistant Professor of Management 1969 1975
    Midwestern State University Professor of Management 1990 Present
    Tech de Monterrey Adjunct Faculty 1992 2004
    University of Southern Mississippi Adjunct Faculty 1994 2003
    Midwestern State University Chair of Management and Marketing 1999 2002
  • Refereed Articles 

    Bultena, C., Ramser, C., & Tilker, K. (in press, 2011).  Fighting Futility II: More Tools for Mediation Success.  Southern Journal of Business and Ethics.  

    Bultena, C., Ramser, C., & Tilker, K. (2010).  Fighting Futility: Tools for Mediation Success.  Southern Journal of Business and Ethics, 2 (1), 64-73.  

    Ramser, C. D., Wilson, Phil. H., Shao, C. Y. , & Sager, J. K. (2008).  The Influence of Sales Trainee Expectations on Selected Selling Outcomes.  Midwestern Business and Economic Review.  

    Ramser, C. & Tilker, K. (2007).  Mediation: A Window and a Matrix.  Midwestern Business and Economic Review.  

    Ramser, C. (2007).  Mediation: Dynamics and Applications.  Conflict Resolutions & Negotiation Journal, 2007 (1), 36-44.  

    Ramser, C. & Shao, C. (2005).  The Influence of Appropriate Service-Contact-Personnel Dress on the Dimensions of Customer Expectations of Service Quality.  Southwest Business and Economics Journal, 14, 1-11.  

    Ramser, C. & Shao, C. (2004).  Attitude Toward the Appropriateness of Service-Contact Personnel Dress.  Southwestern Business Administration Journal, 4 (1), 1-11.  

    Ramser, C. & Tilker, K. (2004).  Mediation: Opening the Window.  Alternative Resolutions: Newsletter of the State Bar of Texas, 14 (3).  

    Refereed Proceedings 

    Full Paper

    Ramser, C. & Tilker, K. (in press, 2005).  Mediation: A Window and a Matrix.  Southern Academy of Legal Studies in Business.  

    Presentation of Refereed Papers 

    National

    Bultena, C., Ramser, C., & Tilker, K. (2011). Fighting Futility II: More Tools for Mediation Success.   Southern Academy of Legal Studies in Business, San Antonio, TX, United States of America.

    Ramser, C., Tran, E., Shao, C., & Wilson, P. (2006, November). The Influences of Brand Differential on Motivation to Conform to the Norm of Purchasing Manufacturer Brand Products and the Purchase Intent of Store Brand Products .   International Society of Business Disciplines Conference, Las Vegas, Nevada.

    Ramser, C. & Tilker, K. (2006, October). Mediation: Dynamics and Applications.   Minnesota State University/Franklin Publishing/Conflict Resolution and Negotiation Conference, Arlington, Texas.

    Regional

    Bultena, C., Ramser, C., & Tilker, K. (2010). Fighting Futility: Tools for Mediation Success.   SAM International Business Conference, San Antonio, Texas.

    Ramser, C. & Tilker, K. (2005, March). Mediation: A Window and a Matrix.   Southern Academy of Legal Studies in Business, San Antonio, Texas.

    Presentation of Non-Refereed Papers 

    Regional

    Ramser, C. & Tilker, K. (2005, April). Mediation: Dynamics and Applications.   Southwest Business Symposium, Edmund, Oklahoma.

    Papers Under Review 

    Bultena, C., Ramser, C., & Tilker, K. (2010). "Fighting Futility: Tools for Mediation Success," Initial submission to Southern Journal of Business and Ethics.

    Ramser, C. (2009). "Mediation Dynamics," Initial submission to Journal Of Conflict Resolution.

    Working Papers 

    Ramser, C. (2010). "Mediation Success and Dale Carnegie" targeted for Franklin Business and Law Review Quarterly Journal.

    Wilson, P. (2007). "Service Failure and Recovery by a Utility Company" targeted for The CASE Journal.

    Ramser, C. & Shao, C. (2006). "The Styles of Crisis Management: A Cross Cultural Analysis of Individualism versus Collectivism" targeted for Journal Of Retailing And Consumer Services.

    Other Research Activities 

    Contribution to Practice

    2005: Special Projects or Assignments.  Unpaid Consultancy for Stivers Consulting in Graham, Texas on Organizational and Human Resource Issues