International Management

Course Details

Course Number
MGMT 3353
Section Number
MGMT 3353
Summer I 2016
Dillard College of Business Administration
Classroom Number
Days & Times






Dillard College of Business Administration


SYLLABUS: International Management


MGMT 3353-X30


Summer I 2016





Contact Information


Niyati Kataria, Ph.D.

DH 227

Office hours:   By appointment. Also, you may drop by any time; if I’m available, we can talk!

Phone: (940) 397-4969

Fax: (940) 397-4280 (this is the BEST way to reach me)

                                                                                                                                                                                                                                                                                                                And by appointment                                                                                                                                                                       

Course Materials

1.      Schneider and Barsoux, Managing Across Cultures, 2nd Edition. ISBN-10: 027364663X • ISBN-13: 9780273646631

2.      Desire2Learn (D2L) website


Course Description:                                                                                                             

International business has become a reality of today’s business world. The world is becoming flat(ter)! Companies across the world are becoming more interconnected. Crumbling of trade barriers, proliferation of technology, and opening up of emerging economies have facilitated doing business across national borders. This course serves as an introduction to the basics of international management.


Through a combination of lectures and class participation, we will explore the domain of International Management through three main sections: (1) The meaning of culture, (2) Culture and Management Practice, and (3) Managing Cultural Differences. We will seek to learn the tools and vocabulary necessary for a critical and effective management analysis, thinking, and communication across national borders. 


Course Prerequisite:

            Enrolled in the undergraduate business management program.


Learning Goals


            Students will have an understanding of the influence of global and multicultural issues

            on business activities

            This is the main goal of this class. Instruction will occur through discussion of each chapter which have to do with international aspects of management. There will be some application of this skill area in exercises and cases.  Each of these items will be assessed as part of the total class point schedule.


             Competency in Speaking Within Common Business Scenarios

             Students will practice their oral presentation skills in individual presentations that they will present to the class. Assessment: the student’s ability to present their perspective will be evaluated and included in the point profile for the course.  Students will be expected to actively participate in discussions and answer questions, as well as ask their own during these presentations.


Competency in writing about common business scenarios

             Students will answer questions comprised of analyses about each chapter.  Hence, practice of written skills occurs through these assignments.                           


Problem Solving and Decision Making Abilities Through Critical Analysis, Evaluation,

             and Interpretation of Business Information

            These critical skill areas are practiced through case applications in diagnostic and analytical                                                                         skills and in cases given to students. They are assessed through the point values given oral discussion/class participation.


Students will be able to utilize available technology for common business applications

           Students will practice this skill area by using word processing, data collection, and the internet.  Assessment is reflected in the evaluation of the report.



Course Policies

            Attendance Policy:

Students are expected to attend all class meetings for this course, following the university attendance policy.  (See Midwestern State University Undergraduate Catalog, Vol. LXXVIII, No. 1, p. 78). Attendance will be recorded.  Unjustified absences will be noted.  So as not to disturb the class, one should not walk in and out of the classroom during the class session except for an emergency.  Cell phone activity—talking, texting-- is prohibited.  Distracting conversation between students sitting in proximity with each other is prohibited.  Missed classes can be made up through e mail contact with the professor or with other students.

See attendance and class participation section below.


My Expectations


I prefer to treat my students as responsible adults who have made an active choice to be where they are. Since the choice is yours, I expect that you will not only be attentive to the course material posted but also use the available resources including group discussion, individual project, experiential learning activities, video clips and lecture-discussions to your advantage to get the most out of this class.


I expect that you will watch the videos after having read the assigned textbook chapter.


 An environment of respect is very important to me and I expect that you will respect me and the other students in the class– no comments will be tolerated which are rude, demeaning, slanderous, prejudicial, or offensive. I reserve the right to significantly lower the grade (down to zero on hundred for the participation grade) of a person who takes away from a positive and constructive classroom environment. In some cases I might even remove this person from the online class completely.


If there are university excused reasons because of which you will not be able to watch the videos in time for the tests/exams or complete assignments on time, I expect that you will discuss the same with me in advance and not after the due date/missed class. Email is the best way to reach me. I check email on phone and so am very accessible through email.


My personal philosophy revolves around fairness so please know that I will put only as much effort into the development of a student and a class as I get from them.


Course Format

International Management, as other management courses, is best learned through active (not passive) experience and informed debate.  My goal is to create an environment that stimulates your thinking and prepare you to use the principles of international management in the business. I have designed this course to promote the objectives described above. The structure of this course will challenge you to think beyond the obvious and constantly apply the concepts, frameworks and tool kits we learn in class to real-life situations.


Grading and Evaluation

Many different tools are used to test your degree of success at achieving the different learning goals.  Here is the breakdown of points in this class:





Discussion board participation



10 Individual Online Quizzes (10 points each)



Exams (3 online exams @ 33 points each, one bonus point added)



International Management Country Presentation













Grades will be determined on the basis of the total points earned.  Letter grades will be given according to the following scale:

                        A = 360-400 points

                        B = 320-359 points

                        C = 280-319 points

                        D = 240-279 points

                        F = less than 239 points


Late Assignments: Consulting project related assignments are due on the due date mentioned in the syllabus. During each day the assignment is late, its value drops by 25 percent. Should you have any pressing reason for not completing these on time, you should inform me early on. Informing me the day before the due date is not acceptable.




Discussion board participation: You are expected to watch all sessions. In addition I expect that you will actively participate in class discussions online.


Class participation is graded in the following 2 components: 1) Class discussion per chapter  (total 70 points) and 2) Oral presentation questions (total 30 points)


1)      Class discussion per chapter  (total 70 points): There are 10 Chapters that you can participate in. I will grade participation for a maximum of 7 points per chapter. Contributions that can earn you points consist of meaningful additions to the discussion.  We will use a discussion forum on D2L to ask and answer questions. Each chapter will have its own discussion forum that will begin the day we start the chapter and end the day the Exam is due for that chapter. You are expected to use the discussion forum to answer a question that I will post about that chapter on the discussion forum. You are required to give only one contribution per discussion forum. When typing up your answer, use the KISS principle: Keep it short and sweet. I expect no more than one paragraph (4-5 lines, Max. 200 words). You can earn the full 7 points depending on the quality and thoughtfulness of your answer to the question posted.  You will earn at least 4 points for posting ANY answer (minimum 50 characters), as long as it somewhat relates to the topic at hand. This grade increases to 6 or 7 depending on:

a.       Thoughtfulness/quality of your answer. This is the #1 criteria to earn a good participation grade.

b.      When you answered (i.e. the later you answer/participate in that discussion forum, the higher the bar I will use to grade your answer. Hence there is an incentive to be the first 3-4 people posting on each forum.)

c.       To the degree you can build off of other’s answers when posting your own answers. Thus if you watch the chapter’s videos later than others and post a question later, please know that one of the ways to earn a full 7 for your answer is if you can intelligently build off another classmates’ answer when posting your contribution.

2)      Oral Presentation questions (total 30 points): Upon watching each of the other student’s presentation. You are required to ask at least one question of each team (i.e. one question per country presented). Depending on the quality of your question, you can earn 3 points per presentation or a total of 27 points since we will have 10 presentations (one will your own). I will add 3 bonus points to this score to make it worth a total of 30.


These two components combined will give you a final participation grade out of 100.


Individual online quizzes: A multiple choice question format quiz will be given for each chapter covered. Quizzes will be available to take online from the time they are 1st posted (usually the day we finish the chapter) till the date of the next exam. Quiz format: 15 minutes, 10 questions @ 1 point per question.


Exams: There will be 3 online exams that will be based on 33 multiple choice questions (1 point each). One or more of these questions may be on article/cases/video clips that were discussed in class. You have 75 minutes for each exam, starting from when you first start the exam on D2L.


International Business Consulting Presentation: Working in teams of 3 this project is an opportunity to demonstrate your knowledge of concepts taught in class by applying them to research the challenges of management and doing business in a specific country that you will pick early during the semester.

Acting like a management culture training consultant you will present to the rest of the class on the country you were assigned. You are expected to a cultural expert on that country so make sure you start reading up and researching the country earlier rather than later. You will give the rest of the class a total of a 21 minute oral presentation accompanied with slides (3 seven minute Youtube videos of each individual team member with non overlapping content on your assigned country). You will essentially be training the class on the dos and don’ts when working with people from that country. (Example: that country’s attitude towards punctuality, dress codes etc.).

You are expected to apply concepts learnt from Chapter1-6 to the country you will be individually assigned in Week 1. At the very minimum the following should be included and discussed:

1)      MAIN FOCUS: Hofstede’s dimensions for that country (i.e. cover low/high context language; uncertainty avoidance; individualism/collectivism; time orientation; power distance; long term/short term orientation). Also other dimensions like proxemics for that country (include for example how to greet someone in this culture), Whereevr possible provide examples of how each affects a management/busin ess practice in that country.

2)      That country’s major industries

3)      The political and infrastructural issues that might affect doing business with that country. 

4)      Where that country falls on the corruption index and thus related business practices that are or are not acceptable there.

5)      Worst times to travel to that country for business (major holidays)

6)      Superstitions and customs to watch out for when undertaking gift giving or socialization for business in that country. (e.g.: In India you would never gift knives, like a Swiss army knife, to a business contact because it would be considered bad luck and that it would “cut” the relationship) (for this ask interviewee plus do internet research)




You final presentation grade will depend on how well you present, how professional you appear, the content of your presentation and its applicability to the course, how deep vs. superficial your analysis of the Hofstede’s dimensions were, and how well you answered questions posted by me and your classmates in your individual discussion forum for your country.


Academic Integrity

With regard to academic honesty, students are referred to the “Student                                                                               Honor Creed” on p. 19 of Midwestern State University Undergraduate Catalog, Vol. LXXVIII, No. 1.

Plagiarism will not be tolerated.  Any student who plagiarizes on any written assignment will receive a 0 for the assignment and/or course and be referred to the Dean of Students for further disciplinary action.


Desire2 Learn (D2L)

This is the website for the course.  Students are expected to check this website for important course information, course documents, quizzes and exams and correspondence from the instructor multiple times per week.


Americans with Disabilities Act

This class follows the guidelines suggested by the Center for Counseling and Disabilities Services for those students who qualify for disability services.  See Midwestern State University Undergraduate Catalog, Vol. LXXVIII, No. 1, p. 21.


Syllabus Change Policy

This syllabus is a general outline of material covered, learning goals, grading procedures and student performance requirements. Material covered, dates of tests, and percent of total grade may vary as necessitated by the pace material is covered and any unforeseen class interruptions such as weather cancelations, guest lectures, or instructor illness.

















Tentative Course Calendar



Week 1 June 6

Introduction Syllabus

Week 1 June 7

Chapter 1 + Quiz 1 available

Week 1 June 8

Chapter 2 + Quiz 2 available

Week 1 June 9

Chapter 3 + Quiz 3 available

Available June 10-June 12

Complete Exam 1 (latest by June 12th, 11:59PM) + Also complete Quiz 1,2 and 3 by 11:59PM on June 12th

Week 2 June 13

Chapters 4+ Quiz 4 available

Week 2 June 14

Chapters 5+ Quiz 5 available

Week 2 June 15

Chapters 6+ Quiz 6 available

Available June 16-June 19

Complete Exam 2 (latest by June 19, 11:59PM) +  Also complete Quiz 4,5 and 6 by 11:59PM on June 19)

Week 3 June 20

Chapters 7+ Quiz 7 available

Week 3 June 21

Chapters 8+ Quiz 8 available

Week 3 June 22

Chapters 9+ Quiz 9 available

Week 3: June 23

   Chapter 10+ Quiz 10 available

Week 4: June 24

Exam 3 becomes available

Week 4: June 27

(nothing assigned. Will be available for Help with presentations if you need it  or work on quizzes)

Week 4: June 28

Student presentation 1 and 2

Week 4: June 29

Student presentation 3 and 4

   Week 4: June 30

Student presentation 5 and 6

Week 5: July 4

Independence day Holiday

Week 5: July 5

(nothing assigned.  Will be available help with presentations if you need it or work on quizzes)

Week 5: July 6

Student presentation 7 and 8

Week 5: July 7

Student presentation 9 and10

Week 5: July 8

Complete Exam 3 (latest by July 8, 11:59PM) +  Also complete Quiz 7,8,9 and 10 by 11:59PM on July 8)



Dr. Niyati Kataria (view Profile)

Submission Format Policy

Note: You may not submit a paper for a grade in this class that already has been (or will be) submitted for a grade in another course, unless you obtain the explicit written permission of me and the other instructor involved in advance.

Plagiarism Policy

Plagiarism is the use of someone else's thoughts, words, ideas, or lines of argument in your own work without appropriate documentation (a parenthetical citation at the end and a listing in "Works Cited")-whether you use that material in a quote, paraphrase, or summary. It is a theft of intellectual property and will not be tolerated, whether intentional or not.

Student Honor Creed

As an MSU Student, I pledge not to lie, cheat, steal, or help anyone else do so."

As students at MSU, we recognize that any great society must be composed of empowered, responsible citizens. We also recognize universities play an important role in helping mold these responsible citizens. We believe students themselves play an important part in developing responsible citizenship by maintaining a community where integrity and honorable character are the norm, not the exception.

Thus, We, the Students of Midwestern State University, resolve to uphold the honor of the University by affirming our commitment to complete academic honesty. We resolve not only to be honest but also to hold our peers accountable for complete honesty in all university matters.

We consider it dishonest to ask for, give, or receive help in examinations or quizzes, to use any unauthorized material in examinations, or to present, as one's own, work or ideas which are not entirely one's own. We recognize that any instructor has the right to expect that all student work is honest, original work. We accept and acknowledge that responsibility for lying, cheating, stealing, plagiarism, and other forms of academic dishonesty fundamentally rests within each individual student.

We expect of ourselves academic integrity, personal professionalism, and ethical character. We appreciate steps taken by University officials to protect the honor of the University against any who would disgrace the MSU student body by violating the spirit of this creed.

Written and adopted by the 2002-2003 MSU Student Senate.

Students with Disabilities

The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights protection for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Disability Support Services in Room 168 of the Clark Student Center, (940) 397-4140.

Safe Zones Statement

The professor considers this classroom to be a place where you will be treated with respect as a human being - regardless of gender, race, ethnicity, national origin, religious affiliation, sexual orientation, political beliefs, age, or ability. Additionally, diversity of thought is appreciated and encouraged, provided you can agree to disagree. It is the professor's expectation that ALL students consider the classroom a safe environment.

Contacting your Instructor

All instructors in the Department have voicemail in their offices and MWSU e-mail addresses. Make sure you add your instructor's phone number and e-mail address to both email and cell phone lists of contacts.

Writing Proficiency Requirement

All students seeking a Bachelor's degree from Midwestern State University must satisfy a writing proficiency requirement once they've 1) passed the 6 hours of Communication Core and and 2) earned 60 hours. You may meet this requirement by passing either the Writing Proficiency Exam or English 2113. Please keep in mind that, once you've earned over 90 hours, you lose the opportunity to take the $25 exam and have no option but to enroll in the three-credit hour course. If you have any questions about the exam, visit the Writing Proficiency Office website at, or call 397-4131.

Campus Carry

Senate Bill 11 passed by the 84th Texas Legislature allows licensed handgun holders to carry concealed handguns on campus, effective August 1, 2016. Areas excluded from concealed carry are appropriately marked, in accordance with state law. For more information regarding campus carry, please refer to the University’s webpage at

If you have questions or concerns, please contact MSU Chief of Police Patrick Coggins at