Supervisory Management

Course Details

Course Number
Section Number
Fall 2010
Dillard College of Business Administration
Classroom Number
Days & Times

TR 9:30-10:50pm

Dr. Charles Ramser (view Profile)

Course Objectives

Competency in Speaking Within Common Business Scenarios
Students will practice their oral presentation skills in panel discussions on chapter cases
from the textbook. In each discussion, students on a panel will prepare a short oral presenta-
tion about the case on supervision. Assessment: the students ability to present their perspective will be evaluated and included in the point profile for the course. Class members in the audience will be expected to actively participate in discussions and answer panel questions, as well as ask their own.

Competency in writing about common business scenarios
Students will write three (3) two-page essays or reports comprised of commentaries and
analyses (not summaries) over several designated cases. Hence, practice of
written skills occurs through these assignments. Assessment takes place, as these
assignments are worth 10 points each of the total course point profile.
Exercise homework, further, will result in practice and there will be assessment of these
Items, as they are worth 10 points total in the course point profile.

Problem Solving and Decision Making Abilities Through Critical Analysis, Evaluation,
and Interpretation of Business Information
These critical skill areas are practiced through case applications in diagnostic and analytical
skills and in “incident” papers from chapter topics, such as “raising productivity.”
They are assessed through the point values given for these assignments and the larger
papers. Instruction in this skill area occurs as early assessments are reviewed and discussed
with students.

Students will demonstrate ethical reasoning skills within a business environment
Instruction in this skill area will take place primarily in discussion of chapters of the
textbook. Effective supervision and team leadership require ethical, professional decisions in all areas. Application of this skill will occur through “ethical issues and tips” sections of each chapter. Each of these items will be assessed as part of the total class point schedule.

Students will know how to use team building and collaboration to achieve group
In the major topic areas of reaching goals, problem solving, problem employees managing time and stress, groups will form and perform exercises. Brief instruction in technique will be followed with practice and subsequently, assessment.

Students will have an understanding of the influence of global and multicultural issues
on business activities
Instruction will occur through the sections in each chapter on international aspects.
There will be some application of this skill area in exercises and cases. Each of these items.
will be assessed through exams as part of the total class point schedule.

Students will be able to utilize available technology for common business applications
Students will practice this skill area by using word processing, data collection, and the
internet. Assessment is reflected in the evaluation of the assignments.

Course Expectations

Upon completion of this course you should:
1. Gain an appreciation for the positive and constructive force that supervisors are in making available the goods, services, jobs and income that our society must . have to exist and thrive
2. Display an understanding of contemporary organizational concepts, principles and practices that explain how organizations are formed, how supervisors operate to accomplish goals and functions, and why a supervisor’s success depends on effective use of the principles described in this course.
3. Compare and contrast the prevalent problem solving and decision making techniques.
4. Identify and discuss basic forms of motivation.
5. Discuss the functional duties and ethical responsibilities of supervisors.

Grading Standards

This section includes assignments, responsibilities, grading and evaluation.
Instructional Method: In order to promote the best opportunity for learning, class
Sessions will be highly interactive. We will use rotating discussion panels, short
Incidents, case situations, and exercises.
Students are expected to attend all classes and to be on time. It will be the student’s responsibility to review any missed assignments with a fellow student or the instructor.
Late arrivals are acceptable when based on a solid reason. Early departures should be pre-arranged with the professor. Disruptive behavior will not be tolerated.

Class Participation:
Participation in classroom discussions will not only make classes more interesting, it will contribute to the overall learning environment. Class participation and student preparedness, coupled with good attendance, will obviously pay off. {Perfect attendance results in a bonus point on top of final grade. Excessive absences result in a point removed from final total. Chronic non-attendance could result in greater penalty.} In our text, participation takes the form of exercises and cases.

* WRITTEN WORK EXPLAINED (including grading and evaluation)
This section includes assignments, responsibilities, grading and evaluation.
CHAPTER CASES: these will be assigned as written papers of about 2 pages. There will be 3 required. There should be at least 2 outside references in each paper. Besides the three written papers, there will be a responsibility for participation in PANEL DISCUSSIONS over the cases. Prepared notes should
be used and documented contribution will lead to points for participation.

CLASS EXERCISES: These are experiential exercises and there will be several
with occasional homework.
VIDEO EXERCISES: These will also lead to discussions, some of which may be written up.

Graduate students will assist in class discussion and also make a class presentation.

Written requirements:

-)FOUR quizzes over concepts---worth 60 points totaled.
-)THREE chapter case papers of at least 2 full pages each---worth 30 points totaled.
-)Exercises and panels—10 points total.
-)Make-up exams are available for legitimate absences


If a student misses a regularly scheduled exam, the student must immediately notify the instructor of his/her intention to schedule a make-up exam. The exam dates are tentative and subject to change. All papers have due dates which must be observed.

Keep all the exams, quizzes, and homework until the end of the semester to verify any discrepancy in records. If you happen to be absent on the day the exams or homework are returned in the class, you must come to my office to pick see or pick them up.

Some extra reading is required. Handouts about issues, problems and other topics
will be provided.

Submission Format Policy

Note: You may not submit a paper for a grade in this class that already has been (or will be) submitted for a grade in another course, unless you obtain the explicit written permission of me and the other instructor involved in advance.

Plagiarism Policy

Plagiarism is the use of someone else's thoughts, words, ideas, or lines of argument in your own work without appropriate documentation (a parenthetical citation at the end and a listing in "Works Cited")-whether you use that material in a quote, paraphrase, or summary. It is a theft of intellectual property and will not be tolerated, whether intentional or not.

Student Honor Creed

As an MSU Student, I pledge not to lie, cheat, steal, or help anyone else do so."

As students at MSU, we recognize that any great society must be composed of empowered, responsible citizens. We also recognize universities play an important role in helping mold these responsible citizens. We believe students themselves play an important part in developing responsible citizenship by maintaining a community where integrity and honorable character are the norm, not the exception.

Thus, We, the Students of Midwestern State University, resolve to uphold the honor of the University by affirming our commitment to complete academic honesty. We resolve not only to be honest but also to hold our peers accountable for complete honesty in all university matters.

We consider it dishonest to ask for, give, or receive help in examinations or quizzes, to use any unauthorized material in examinations, or to present, as one's own, work or ideas which are not entirely one's own. We recognize that any instructor has the right to expect that all student work is honest, original work. We accept and acknowledge that responsibility for lying, cheating, stealing, plagiarism, and other forms of academic dishonesty fundamentally rests within each individual student.

We expect of ourselves academic integrity, personal professionalism, and ethical character. We appreciate steps taken by University officials to protect the honor of the University against any who would disgrace the MSU student body by violating the spirit of this creed.

Written and adopted by the 2002-2003 MSU Student Senate.

Students with Disabilities

The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights protection for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Disability Support Services in Room 168 of the Clark Student Center, (940) 397-4140.

Safe Zones Statement

The professor considers this classroom to be a place where you will be treated with respect as a human being - regardless of gender, race, ethnicity, national origin, religious affiliation, sexual orientation, political beliefs, age, or ability. Additionally, diversity of thought is appreciated and encouraged, provided you can agree to disagree. It is the professor's expectation that ALL students consider the classroom a safe environment.

Contacting your Instructor

All instructors in the Department have voicemail in their offices and MWSU e-mail addresses. Make sure you add your instructor's phone number and e-mail address to both email and cell phone lists of contacts.

Attendance Requirements

Students are expected to attend all class meetings for this course, following the university attendance policy. (See Midwestern State University Undergraduate Catalog, Vol. LXXV, No. 2, p. 88). Each meeting of the class will run as scheduled. So as not to disturb the class, you are not to walk in and out of the classroom during the class hour except for an emergency. Cell phone activity is prohibited. Distracting conversation between students
sitting in proximity with each other is prohibited. Missed classes can be made up through
e mail contact with the professor or with other students. REMEMBER: When you miss any
class session, it leads directly to loss of performance on tests.

Other Policies

Disability policy: It is the policy of Midwestern that “no otherwise qualified person with a disability be excluded from participation in, be denied the benefits of, or be subjected to discrimination” regarding, all aspects of this class. See page 21 of the University Catalog, 2010-2012 for further details. It’s Volume LXXVIII, No. 1..

Academic integrity, dishonesty, and plagiarism policies are explained in the Student Handbook, in the section, Code of Student Conduct—Standards of Student Conduct, and in the Catalog Vol.LXXVIII, No.1 , p.19-20.. “By enrolling in this course the student expressly grants MSU a ‘limited right’ in all intellectual property created by the student for the purpose of this course. The ‘limited right’ shall include but shall not be limited to the right to reproduce the student’s work product in order to verify originality and authenticity, and educational purposes.”


Syllabus Change Policy: This syllabus is a guide for the course and is subject to change.

Writing Proficiency Requirement

All students seeking a Bachelor's degree from Midwestern State University must satisfy a writing proficiency requirement once they've 1) passed the 6 hours of Communication Core and and 2) earned 60 hours. You may meet this requirement by passing either the Writing Proficiency Exam or English 2113. Please keep in mind that, once you've earned over 90 hours, you lose the opportunity to take the $25 exam and have no option but to enroll in the three-credit hour course. If you have any questions about the exam, visit the Writing Proficiency Office website at, or call 397-4131.

Campus Carry

Senate Bill 11 passed by the 84th Texas Legislature allows licensed handgun holders to carry concealed handguns on campus, effective August 1, 2016. Areas excluded from concealed carry are appropriately marked, in accordance with state law. For more information regarding campus carry, please refer to the University’s webpage at

If you have questions or concerns, please contact MSU Chief of Police Patrick Coggins at