Health Services Administration

Course Details

Course Number
HSAD 5103
Section Number
HSAD 5103
Fall 2010
Martin Hall
Classroom Number
Days & Times

8/21  9A-6P and 11/20 9A-6P  Face to Face


Dr. Roe Roberts (view Profile)


Effective Health Care Supervisor. 6th ED.
Organizational Behavior, Theory and Design in Heal
A Miniature Guide for Students on How to Study & L
The Miniature Guide to Critical Thinking-Concepts

Course Objectives

At the completion of the course, students will:

1. Demonstrate an understanding of the organization and structure of healthcare organizations.

2, Have knowledge of different means of motivating professionals using the principles of various theories of motivation.

3. Demonstrate an understanding of leadership in health organizations applying alternative frameworks for leadership.

4. Demonstrate knowledge of conflict resolution and negotiation as described in the books and additional readings.

5. Demonstrate an understanding of how to manage groups and teams.

6. Have knowledge of how to design various health services organizational subsystems.

7. Be able to integrate theoretical and applied content to analyze organizational situations.

8. Have knowledge of the basic principles of strategy and finance for healthcare organizations.

Course Expectations

Course Assignments

Note:  Unless otherwise specified ALL assignments must be submitted through WebCT.  Do not use the university email. Assignments emailed via the University email ( will not be read, if you have difficulties attaching files contact the Tech folks immediately via the link on the class homepage.

1. Class discussions and Chapter Questions  32points

Class discussion is the ongoing interaction of students and the professor in the WebCT discussion area throughout the course.  Discussion questions may also be presented and will be drawn from the course materials or relevant current events.  In addition, students should also initiate discussions by bringing questions and/or other comments to the discussion area.  Student participation is expected throughout the course.  Points will be assigned to each student based on the frequency, extent, and quality of contribution to the discussion section.  Question Responses MUST be turned in on time,  if they are not submitted on time, points will be automatically deducted from the final grade.  The discussion will be left open an additional week so that students can comment on at least one other student’s response. 

Question Responses count for 3 points.  You may not work in groups – responses must be individually thought out and written.

Comments count for 1 point.   Comments must be substantive, comments such as “I agree” or ones which lack depth shall not be given credit.

2.  Short Paper 10 points

Students will be expected to write a short paper based on one of the topics covered in the first 3 discussions.  The paper will be at least 5 full pages with 5 references (not including the course books).  It must be written using the APA style.  If it’s not written in the APA style it will be returned and you will be given 3 days to ‘fix’ the problem; 10% will be taken off the final grade.

3.Research Paper  20 points

  • Students will be expected to prepare a 10-15 page research paper examining an administrative or organizational topic relevant to the class.  The title page, abstract and reference page DO NOT count toward the required page length.
  • If the paper is formatted incorrectly, I will reformat it and if there are not ten full pages I will deduct a minimum of ten percent per page.  The paper must be typed using Time Roman 12 font using the APA format (check your book for more details).  No additional line spaces are allowed between paragraphs.  Each paragraph must be indented 5 spaces.  
  • Clinical topics (ie mammography, cancer etc) are not acceptable topics.  The topics must be administrative in focus for example: How is the current economic climate effecting hospitals?    
  • A minimum of ten peer-reviewed papers written within the last 5 years must be cited.  The American Psychological Association 5th or 6th edition citation and format stylemust be used.  Remember, when I say a minimum this is what I expect in a good paper, an excellent paper will exceed the minimum requirements. 
  • This paper must be distinct from your comprehensive paper unless approved by the instructor. The attached form must be completed AND brought to the face to face meeting or 5% will be deducted from your paper.  You will note the form is very similar to the form used for the comprehensive paper proposal/application.  Hopefully, this will help you begin to understand the comprehensive paper submission and review process. 
  • Students will have access to a WebCT plagiarism check.  This site will allow you to review your paper to make sure that you don’t accidentally quote material from sources and/or other students without properly citing the source.  I also make use of, but due to financial issues this site will not be available to sutents starting this fall.

4. Plagiarism Test ETC 3 points.  Students will complete the Plagiarism test (check for link), and have the results sent to my office email ( They will also run through the following resources in the “STUDENT RESOURCE” area: BROWSER Tune-Up and the BLACKBOARD TUTORIAL. ( 

5.Class Presentation 10 Points

Students will present their research papers on the final in class day.   See notes posted on WebCT homepage.

6.Final Exam   25 Points

The exam may include multiple choice, true/false, and/or short answer questions.  The exam is comprehensive will closed book and will be conducted in the classroom. 

Final Exam

11/20/2010 1PM

Submission Format Policy

Papers must be written using APA 5th ed. or above.

Discussion Responses must be turned in by 6PM on the due date.  Comments must be turned in by 6PM within 5 days after the Response due date.

 All Due Dates are noted in the Class Assignment Schedule.


Note: You may not submit a paper for a grade in this class that already has been (or will be) submitted for a grade in another course, unless you obtain the explicit written permission of me and the other instructor involved in advance.

Late Paper Policy

Any long and short papers that are turned in after the due date will receive an automatic deduction of 10 %.  Papers will not be accepted five days after the due date without prior the permission of the instructor and the student will receive a zero for the assignment. 

Late discussion responses or commentary will not be accepted.

Plagiarism Policy

Plagiarism is the use of someone else's thoughts, words, ideas, or lines of argument in your own work without appropriate documentation (a parenthetical citation at the end and a listing in "Works Cited")-whether you use that material in a quote, paraphrase, or summary. It is a theft of intellectual property and will not be tolerated, whether intentional or not.

Student Honor Creed

As an MSU Student, I pledge not to lie, cheat, steal, or help anyone else do so."

As students at MSU, we recognize that any great society must be composed of empowered, responsible citizens. We also recognize universities play an important role in helping mold these responsible citizens. We believe students themselves play an important part in developing responsible citizenship by maintaining a community where integrity and honorable character are the norm, not the exception.

Thus, We, the Students of Midwestern State University, resolve to uphold the honor of the University by affirming our commitment to complete academic honesty. We resolve not only to be honest but also to hold our peers accountable for complete honesty in all university matters.

We consider it dishonest to ask for, give, or receive help in examinations or quizzes, to use any unauthorized material in examinations, or to present, as one's own, work or ideas which are not entirely one's own. We recognize that any instructor has the right to expect that all student work is honest, original work. We accept and acknowledge that responsibility for lying, cheating, stealing, plagiarism, and other forms of academic dishonesty fundamentally rests within each individual student.

We expect of ourselves academic integrity, personal professionalism, and ethical character. We appreciate steps taken by University officials to protect the honor of the University against any who would disgrace the MSU student body by violating the spirit of this creed.

Written and adopted by the 2002-2003 MSU Student Senate.

Students with Disabilities

The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights protection for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Disability Support Services in Room 168 of the Clark Student Center, (940) 397-4140.

Safe Zones Statement

The professor considers this classroom to be a place where you will be treated with respect as a human being - regardless of gender, race, ethnicity, national origin, religious affiliation, sexual orientation, political beliefs, age, or ability. Additionally, diversity of thought is appreciated and encouraged, provided you can agree to disagree. It is the professor's expectation that ALL students consider the classroom a safe environment.

Contacting your Instructor

All instructors in the Department have voicemail in their offices and MWSU e-mail addresses. Make sure you add your instructor's phone number and e-mail address to both email and cell phone lists of contacts.

Attendance Requirements

Students must attend the two face to face meetings unless a major illness occurs.  If this happens they must immediately notify the instructor and will be given additional work to compensate for the missing time and information.

Other Policies



I assume that the written work you turn in reflects your own ideas and your own words, unless you specifically attribute them to another source. A modest amount of quotation and paraphrasing for written assignments is acceptable.  However, appropriate acknowledgement of the ideas, works, writings, or opinions that you borrow must be stated.  Academic dishonesty is not acceptable and is a breech of the student code of ethics.  Dishonesty includes, but not limited to: 1) plagiarism*, 2) submitting work that was not prepared by you (fraud), and 3) helping another student with their work when expressly prohibited (cheating).  


*Plagiarism:   As noted using direct quotes or sections of writing from other author’s without the appropriate citations is unacceptable.  Any written assignment may be submitted to a computer-based review to assess it for evidence of plagiarism.   Please see the additional notes on the main page regarding what constitutes plagiarism.

By enrolling in this course, the student expressly grants MSU a "limited right" in all intellectual property created by the student for the purpose of this course.  The "limited right" shall include but shall not be limited to the right to reproduce the student's work product in order to verify originality and authenticity, and for educational purposes

ADA Requests


All ADA requests are honored if a letter specifying the needed accommodations is obtained from the Office of Disability Services.  Please submit your request to the MSU ADA coordinator.Students with letters specifying needed accommodations must contact the instructor within the first two weeks of the term.

Writing Proficiency Requirement

All students seeking a Bachelor's degree from Midwestern State University must satisfy a writing proficiency requirement once they've 1) passed the 6 hours of Communication Core and and 2) earned 60 hours. You may meet this requirement by passing either the Writing Proficiency Exam or English 2113. Please keep in mind that, once you've earned over 90 hours, you lose the opportunity to take the $25 exam and have no option but to enroll in the three-credit hour course. If you have any questions about the exam, visit the Writing Proficiency Office website at, or call 397-4131.

Campus Carry

Senate Bill 11 passed by the 84th Texas Legislature allows licensed handgun holders to carry concealed handguns on campus, effective August 1, 2016. Areas excluded from concealed carry are appropriately marked, in accordance with state law. For more information regarding campus carry, please refer to the University’s webpage at

If you have questions or concerns, please contact MSU Chief of Police Patrick Coggins at